Platinum Custom Rugs
ITA | ENG
Platinum Custom Rugs
Platinum Custom Rugs

PRIVACY INFORMATION

1 - Privacy Information of the Website

  1. This section contains information regarding the management of https://www.platinumcustomrugs.com/, owned by OLIVO S.n.c. di Olivo Francesco & C. with registered office at Via Ospitale 36 - 35010 Carmignano di Brenta (PD) - VAT number 03703690283, Italy, concerning the processing of user data on the website.
  2. This privacy notice is also provided in compliance with Article 13 of Regulation (EU) No. 2016/679, concerning the protection of personal data of individuals and the free movement of such data, for individuals interacting with https://www.platinumcustomrugs.com/.
  3. This notice applies only to https://www.platinumcustomrugs.com/ and not to other websites that may be accessed by the user through links contained therein.
  4. The purpose of this document is to provide information on the methods, timing, and nature of the information that data controllers must provide to users when connecting to the web pages of https://www.platinumcustomrugs.com/, regardless of the purpose of the connection itself, in accordance with Italian and European legislation.
  5. This privacy notice may be subject to changes due to the introduction of new rules in this regard; therefore, users are invited to periodically check this page.
  6. If the user is under the age of fourteen, in accordance with Article 8(1) of Regulation (EU) 2016/679 and Article 2-quinquies of Legislative Decree 196/2003, as amended by Legislative Decree 181/18, consent must be given by parents or legal guardians.


2 - Data Controller

  1. The data controller is the natural or legal person, public authority, service or other body that, individually or together with others, determines the purposes and means of the processing of personal data. It also deals with security profiles.
  2. Regarding this website, the data controller is: Francesco Olivo, and for any clarification or exercise of user rights, he can be contacted at the following email address: privacy@platinumcustomrugs.com .


3 - Data processing location

  1. The data processing generated by the use of https://www.platinumcustomrugs.com/ takes place at Via Ospitale 36 - 35010 Carmignano di Brenta (PD) - Italy.

  2. If necessary, the data related to the newsletter service can be processed by the data controller or subjects appointed by him for this purpose at the relevant office.


4 - Legal basis for processing

  1. The processing of personal data by https://www.platinumcustomrugs.com/ is based on consent – pursuant to Art. 6, para. 1, lett. a) of Regulation (EU) 2016/679 – expressed by the user through navigation on this website and its consultation, thus accepting this information notice.
  2. Consent is optional and can be revoked at any time by sending an email request to privacy@platinumcustomrugs.com, specifying that, in this case, without consent, some services cannot be provided and website navigation may be compromised.


5 - Cookies

  1. This section describes how this Site and third parties use cookies and similar technologies. The use of cookies complies with the relevant European legislation (Directive 2009/136/EC amending Directive 2002/58/EC "E Privacy") and national legislation (Provision of the Data Protection Authority of May 8, 2014 and subsequent clarifications as well as Guidelines on cookies and other tracking tools of June 10, 2021 no.231).
  2. For complete information regarding cookies, we invite you to visit our Cookie Policy at the following address: https://www.platinumcustomrugs.com/en/privacy-policy. Within the page https://www.platinumcustomrugs.com/en/privacy-policy you will have the opportunity to modify your cookie preferences.


6 - Type of data processing

  1. The processing of personal data is necessary for the pursuit of the legitimate interest of the data controller with the aim of providing information about the activity of https://www.platinumcustomrugs.com/privacy/ pursuant to Art. 6, para. 1, lett. f) of Regulation (EU) 2016/679, in compliance with the provisions of the same Regulation.
  2. This site makes use of Log Files in which information collected in an automated manner during user visits is stored. The information collected may include the following:

- internet protocol (IP) address;
- type of browser and parameters of the device used to connect to the site;        
- name of the internet service provider (ISP);
- date and time of visit;
- web page of origin of the visitor (referral) and exit page;
- possibly the number of clicks.

  1. The aforementioned information is processed in an automated form and collected exclusively in aggregate form to verify the correct functioning of the site, and for security reasons. Such information will be processed based on the legitimate interests of the owner.
  2. For security purposes (spam filters, firewalls, virus detection), the automatically recorded data may also include personal data such as the IP address, which could be used, in accordance with current laws, to block attempts to damage the site itself or to cause harm to other users, or otherwise harmful or criminal activities. Such data is never used for the identification or profiling of the user, but only for the protection of the site and its users, and this information will be processed based on the legitimate interests of the owner.


7 - Type of data collected

  1. https://www.platinumcustomrugs.com/en/privacy-policy collects user data directly from the site or from third parties. The data is necessary for browsing the site.
  2. The data collected by https://www.platinumcustomrugs.com/en/privacy-policy are:

 

  • Identifying Data: such as name, surname, email address, and phone number.
  • Payment Data: such as credit/debit card information, PayPal account details, or other payment methods.
  • Browsing Data: such as IP addresses, browser details, pages visited, and other data related to site interaction.
  • Geographic Data: approximate location based on IP address.
  • Purchase Preferences: such as purchase history, viewed products, and category preferences.
  • Interaction Data: such as clicks, scrolls, and interactions with interactive elements of the site.
  • Cookies: unique identifiers used to track navigation and save user preferences.
  • Feedback Data: comments and ratings left for purchased products.
  • Social Data: if the user chooses to link a social account like Facebook or Google, data from these platforms may be collected, such as friends, photos, or posts, according to the user's privacy settings on these platforms.
  • Contact Data: details voluntarily provided by the user to subscribe to newsletters or other marketing services.
  • Technical Data: such as the type of device used, operating system, and other technical information.


8 - Data provided by the user

  1. If the site allows the submission of comments, or in the case of specific services requested by the user, including the possibility of sending a Curriculum Vitae for a potential employment relationship, the site automatically detects and records certain identifying data of the user, including the email address. Such data is voluntarily provided by the user at the time of requesting the service.
  2. By submitting a comment or other information, the user expressly accepts the privacy policy. The data received will be used exclusively for the provision of the requested service and only for the time necessary for the provision of the service.
  3. The information that users of the site will deem to make public through the services and tools made available to them is provided by the user knowingly and voluntarily, exempting this site from any responsibility regarding any violations of the law. It is the user's responsibility to verify that they have permission to input third-party personal data or content protected by national and international regulations.
  4. The optional, explicit, and voluntary sending of emails to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.
  5. Specific summary information will be progressively reported or displayed on the pages of the site prepared for particular services on request.


9 - Purpose of data processing

  1. The data collected by the site during its operation are used for the purposes mentioned above and for the following purposes:

 

  • Order Management: to process and complete orders placed by the user, including billing and shipping of products.
  • Customer Support: to provide pre- and post-sales support and assistance through various channels, such as email, chat, and phone.
  • User Experience Personalization: to customize the content and offers presented to the user based on their preferences and browsing behavior.
  • Marketing and Advertising: to send the user promotional offers, product updates, and other marketing communications through various channels.
  • Analysis and Research: to conduct user behavior analysis on the site to improve usability, content, and marketing strategies.
  • Legal Compliance: to comply with legal obligations, such as the retention of invoices and other tax documents.
  • Security: to monitor and maintain site security, including the prevention of fraudulent or abusive activities.
  • Feedback and Reviews: to invite users to leave reviews or participate in surveys and questionnaires.
  • Content Management: to manage and moderate user-generated content, such as comments and reviews.
  • Integration with Third Parties: to allow the user to use third-party services and features, such as social media or external payment methods.
  • Market Research: to conduct market research that can help understand customer needs and develop new products or services.
  • Conversion Optimization: to identify strengths and weaknesses in the purchase funnel and make improvements to optimize conversions.

 


10 - Data Retention

  1. In accordance with Art. 5.1(c) of the Regulation (EU Regulation 2016/679), the information systems and computer programs used by https://www.platinumcustomrugs.com/en/privacy-policy are configured to minimize the use of personal and identifying data; such data will be processed only to the extent necessary to achieve the purposes indicated in this Policy.
  2. The data will be retained for the period strictly necessary to achieve the purposes actually pursued and, in any case, the criterion used to determine the retention period is based on compliance with the terms allowed by applicable laws and the principles of data minimization and storage limitation.
  3. Specifically, the data collected will be retained for a period that varies depending on the type of data and the purpose of its processing. For example, billing data will be retained for the period required by tax law, while data related to browsing behavior may be retained for a shorter period, such as 24 months. The data retention period may be extended if necessary to comply with legal or regulatory obligations.
  4. Data used for security purposes (blocking attempts to damage the site) is retained for the time strictly necessary to achieve the aforementioned purpose.


11 - Payments

  1. https://www.platinumcustomrugs.com/en/privacy-policy uses payment services to process payments via credit card, bank transfer, or other methods. https://www.platinumcustomrugs.com/en/privacy-policy does not collect or acquire the data used for payment.
  2. Payment data is collected and acquired directly by the payment service provider, such as the banking institution, credit card entity, PayPal, or similar. These services may send messages to the user, such as payment notifications via email or SMS.
  3. The data acquired and its use by third-party services are regulated by their respective Privacy Policies, to which please refer.


12 - Newsletter

  1. With the prior consent of the user, and through voluntary email registration, the user is added to a contact list to which periodic update emails, including promotional and marketing content, will be sent from this site.
  2. The user is sent an email (to the indicated email address) containing a link to click to confirm that the user is indeed the owner of the email address.
  3. Personal data that may be collected in the newsletter: name, surname, email address, gender. 



13 - Contact forms

  1. The user can fill out the contact/request information forms, entering their data and consenting to its use to respond to the requests specified in the form header.
  2. Personal data that may be collected: name, surname, company name, email address, phone number, business category, VAT number, ZIP code, or similar. 



14 - Social network interaction

  1. This site also incorporates plugins and/or buttons for social networks to allow easy sharing of content on your favorite social networks. These plugins are programmed to not set any cookies when accessing the page, to safeguard user privacy. Cookies are eventually set, if so provided by social networks, only when the user makes actual and voluntary use of the plugin. It should be noted that if the user navigates having logged in to the social network, then they have already consented to the use of cookies conveyed through this site at the time of registration to the social network.
  2. This type of service allows interaction with social networks, or with other external platforms, directly from the pages of https://www.platinumcustomrugs.com/en/privacy-policy .
  3. The interactions and information acquired by https://www.platinumcustomrugs.com/en/privacy-policy are in any case subject to the User's privacy settings related to each social network. In the case where a service for interaction with social networks is installed, it is possible that, even if users do not use the service, it collects traffic data relating to the pages where it is installed.

LinkedIn button and social widgets (LinkedIn Corporation). The LinkedIn button and social widgets are services of interaction with the LinkedIn social network, provided by LinkedIn Corporation. Personal Data collected: Cookies and Usage Data. Place of processing: United States – Privacy Policy: https://www.linkedin.com/legal/privacy-policy

Facebook Like button and social widgets (Facebook, Inc.) The "Like" button and social widgets of Facebook are services of interaction with the Facebook social network, provided by Facebook, Inc. Personal Data collected: Cookies and Usage Data. Place of processing: United States – Privacy Policy: https://www.facebook.com/privacy/explanation.

Pin It button and social widgets of Pinterest (Pinterest Inc.)
The Pin It button and social widgets of Pinterest are services of interaction with the Pinterest social network, provided by Pinterest Inc. Personal Data collected: Cookies and Usage Data. Place of processing: USA – Privacy Policy: https://policy.pinterest.com/en/privacy-policy

YouTube button and social widgets (YouTube, LLC)
The YouTube button and social widgets are video content viewing services managed by Google Inc. that allows this Application to integrate such content within its pages. Personal Data collected: Cookies and Usage Data. Place of processing: United States – Privacy Policy:https://policies.google.com/privacy?hl=en&gl=en

Instagram button and social widgets (Instagram, Inc.)
The Instagram button and social widgets are services of interaction with the Instagram social network, provided by Instagram, Inc. Personal Data collected: Cookies and Usage Data. Place of processing: USA – Privacy Policy: https://help.instagram.com/196883487377501


15 - User Rights

  1. The user is guaranteed the protection of their rights regarding personal data. In line with what is reiterated and affirmed by the GDPR, in relation to the processing of their personal data, the user has the right to ask the Data Controller:
  • Access: You can request confirmation of whether or not data concerning you is being processed, as well as further clarifications about the information provided in this notice;
  • Rectification: You can request to rectify or integrate the data you have provided, if inaccurate or incomplete;
  • Erasure: You can request that your data be erased if it is no longer necessary for our purposes, in case of withdrawal of consent or objection to processing, in case of unlawful processing, or if there is a legal obligation to erase the data or they concern individuals under the age of fourteen;
  • Restriction: You can request that your data be processed only for storage purposes, excluding other processing, for the period necessary for the rectification of your data, in case of unlawful processing where you oppose erasure, if you need to exercise your rights in court and the data held by the Data Controller may be useful to you, and finally, in case of objection to processing while a verification is pending regarding the legitimate grounds of the Data Controller compared to yours;
  • Objection: You can object at any time to the processing of your data, unless there are legitimate reasons for the Data Controller to continue processing that outweigh your interests, for example, for the exercise or defense of legal claims.
  • Portability: You can request to receive your data or have it transmitted to another controller indicated by you, in a structured, commonly used and machine-readable format.
  • Withdrawal: You can withdraw your consent to the use of cookies (Cookie Policy) at any time, as this constitutes the basis of the processing. However, the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
  1. At any time, you can exercise these rights by contacting https://www.platinumcustomrugs.com/ at the email address: privacy@platinumcustomrugs.com.
  2. Furthermore, you have the right to lodge a complaint with the Italian supervisory authority: "Garante per la Protezione dei Dati Personali" if you believe that your rights have been violated by https://www.platinumcustomrugs.com/, or if you are not satisfied with https://www.platinumcustomrugs.com/'s response to your requests.

 

16 - Data Security

  1. This site processes user data in a lawful and correct manner, adopting appropriate security measures to prevent unauthorized access, disclosure, alteration, or unauthorized destruction of data. Processing is carried out using computerized and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated.
  2. In addition to the Data Controller, in some cases, other parties involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the data.


17 - Changes to this Document

  1. This document, which constitutes the privacy policy of this website, is published at: https://www.platinumcustomrugs.com/
  2. It may be subject to changes or updates. Users are encouraged to periodically check this page to stay informed about the latest legislative updates.
  3. Previous versions of the document will still be accessible on this page.
  4. The document was last updated on 16/10/2023 to comply with the regulatory provisions, specifically in accordance with Regulation (EU) 2016/679.
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